Smart Connect

  • Usage:

  • – Geography based intelligent grievance redressal and feedback system

  • Features :

  • – Mobile and Web App for citizens and employees

  • – Multilayer Service geography definitions

  • – Multilayer assignment and escalation matrix

  • – Task Assignments can be based on matrix of geography and service domains

  • – Mobile and Email Notifications for assignments and deadlines

  • – Detailed Analytic reports for MIS and DSS

  • – Entire feedforward and feedback looping

  • – Assignments in same agency as well as to external agencies

.